Privacy commitment and your data
Learn how selavionex protects your information and respects your privacy rights
Introduction to our privacy standards
selavionex is committed to transparency about personal data, ensuring your information is handled securely and respectfully throughout every project.
Our privacy policy outlines how we collect, use, retain, and share your data when you use our site, always in line with Australian privacy and GDPR standards.
What data we collect and why
We collect only data essential for analytics, client service, and site functionality, such as contact details and project preferences.
Data you provide directly to us
- • Contact information submitted for project discussions or analytic inquiries.
- • Messages, files, or additional context you include in support requests.
- • Preferences you express regarding analytic or reporting services.
- • Feedback forms, surveys, or reviews you choose to fill out for service improvement.
- • Subscription or update requests you initiate.
Data collected automatically
- • Website usage data including analytics metrics, device type, and browser version.
- • Cookies and similar tools capturing log records and usage patterns.
- • Location data when enabled for relevant market insights.
- • Preferences for reporting layout and content display.
- • Occasional error reports and performance logs for troubleshooting.
How we use your data
selavionex uses your data to deliver analytics, respond to requests, and improve our services, always protecting your privacy.
- • Responding to project and media inquiries.
- • Preparing tailored analytic reports.
- • Providing ongoing client support.
- • Improving site user experience and performance.
- • Customizing dashboard and reporting tools.
- • Maintaining compliance with legal obligations.
- • Conducting internal analytic quality reviews.
Our promise: We safeguard your information using industry-standard security measures and do not sell or misuse your personal data.
When we share data
Personal data is shared only as necessary for project delivery or compliance—never for unrelated marketing or sales.
Trusted service partners
We share data with select providers that assist in analytics processing, hosting, and secure communications.
Legal and regulatory duties
Your data may be disclosed to comply with legal obligations or enforced requests by authorities.
Anonymous or aggregated statistics
Analytics and reporting metrics are shared in aggregated, non-personal formats.
Your privacy rights
You may request access, review, correction, restriction, or removal of your personal information held by selavionex.
- • Access your stored personal data upon request.
- • Correct inaccurate or outdated information.
- • Request erasure of your personal information.
- • Obtain your data in a structured format.
- • Object to data processing for certain purposes.
- • Request temporary restriction of processing.
Contact us for further details or to exercise your data rights, and we will respond promptly under Australian privacy law.
How we ensure security
We employ strong technical and organizational measures to safeguard your personal data against unauthorized access or misuse.
Technical protection methods
- • Encrypted data storage and secure transmission protocols.
- • Regular system and software vulnerability assessments.
- • Up-to-date malware and threat monitoring systems.
- • Strict access control on analytic platforms.
Organizational safeguards in place
- • Staff privacy and data handling training.
- • Internal data protection policies reviewed regularly.
- • Restricted, role-based data access controls.
- • Ongoing compliance checks and audits.
How long we keep your data
selavionex retains information for the duration needed to fulfill reporting obligations and legal requirements, then securely deletes.
- • Account identifiers retained per service requirement.
- • Analytic project data stored only as needed.
- • Messages and logs deleted after closure.
- • Billing and project details held as required.
- • Preference information managed per request.
All personal data is securely deleted or anonymized after the retention term ends.
Transfers outside Australia
If project delivery requires, data is transferred securely to providers in other jurisdictions with appropriate safeguards.
- • Adequate data protection agreements with service partners.
- • Anonymization of personally identifiable fields where possible.
- • Regular review of international compliance standards.
- • Lawful basis established for every transfer.
Cookies and tracking
We use cookies for analytics and site preferences. You can manage settings at any time in cookie controls.
Types of cookies used
- • Site functions and login security managed by essential cookies.
- • Measure site operation and analytics performance.
- • Support dashboard layout and format customization.
- • Enable enhanced site preferences and analytic support.
Manage your cookie preferences using browser or site tools provided.
Privacy policy changes
From time to time, we may update this policy to reflect legal or service changes. Please check for notice of updates.
- • Direct email in case of significant privacy updates.
- • Banner notice or alert on the main site.
- • Update date shown at policy top.
- • Clients notified via dedicated manager where applicable.
Updates will be clearly dated and promptly communicated.
Contact us about privacy
For questions or to exercise any rights under this policy, contact our privacy officer directly.
selavionex
66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61.8.5381.2849
Email: content@selavionex.com
Last updated October 8, 2025
Effective from October 8, 2025